SHIPPING POLICY:

Once we receive your order, we get started on it right away. After you place an order you will receive a shipping confirmation as well as a tracking number so that you can monitor the current location, transit and expected arrival time of your product. All orders are usually shipped within one business day.

Transit times vary based upon your location, however you can expect to receive your order in 3-5 business days after shipping is confirmed.

Standard orders are shipped via USPS to confirmed addresses provided at the time your order is placed.

INTERNATIONAL ORDERS

We also provide international shipping for our customers. Additionally, if placing an order from a location outside the USA, you can also order from our EBAY store by searching ENDOWED Underwear and utilizing their very affordable Global Shipping Program. (Orders outside the Continental US can take up to an additional two weeks).

RETURN POLICY:

Your satisfaction is our top priority. If you receive a defective item, please contact us within 14 days with your request and we will gladly issue you a replacement at no extra cost. (We may request evidence of the defect/error prior to processing your request.) If you are unsatisfied with your order for any other reason please contact us with your request within 30 days of purchase and we will do our best to make it right. For extenuating circumstances and qualified items we are happy to issue store credit for the full value. Simply return the item within 30 days from the date of purchase with a copy of the receipt and we will credit your account as appropriate. Once your return is received and inspected please allow up to five business days for your store credit to be processed.

PRIVACY POLICY:

1. WHAT INFORMATION IS COLLECTED AND WHY
2. Information submitted by you: At times, we may ask you to provide information about yourself in order to better serve you. For example, some of the information collected may include name, title, address, phone number, email address, and personal information concerning your interests, occupation, gender and other demographic information. We do not require this information to obtain access to any area of our Site.
3. Information collected by Cookies: We also make use of website “cookies” to help you use our services more easily and to help us continuously improve our Site and our service to you. A “cookie” is a small data file that a website can send to your browser, which may then be stored on your computer to help our Site “remember” information about you to make it easier and more efficient to use our Site. Our Site also employs session cookies. A session cookie does not remain on your computer after you close your web browser window. Our session cookies contain none of your personal information and cannot be used to track you around the internet. Our session cookies can only be used by this Site and they only exist for the duration of your visit. Depending on the settings in your browser, you may have the option to deny the session cookie; however, doing so may negatively impact upon the performance of the Site or restrict us in better serving your needs and interests.

We also may contract with other companies who use cookies or other online tools such as pixel tags to measure the performance of a marketing effort on our behalf. We prohibit these companies from using this information for their own marketing purposes or from sharing this information with anyone.

1. HOW IS MY INFORMATION USED?
2. User Identification: For our sites that offer user registration, we may retain this information on a secure server so that on re-visiting our Site, you will not need to re-enter that information. We may use this information in an aggregated form to measure number of visits, average time spent on the Site, pages viewed, and other relevant statistics. We collect this information to measure the use of our Site and to improve the content of our Site.
3. Contacting You Concerning Promotions and New Products: When you provide us your email address, we may send you emails necessary to process your order or respond to a request. Recipients of our Electronic Gift Certificates will receive an email notifying them of the gift and instructing them how to redeem it. In addition, we will from time to time send you promotional emails unless you have chosen to be removed from our email list. Instructions on how to unsubscribe are included in each edition of the newsletter.
4. Use of Your Information: At times, we may request you to provide personally identifiable information to identify you as a user of the Site and to assist and speed the completion of transactions on the Site. We may also use information collected about your preferences and activities at the Site, such as the particular pages you request at the Site and purchases or other transactions you effect through the Site. We may vary the content you receive in future visits to the Site based on your preferences and activities.
5. Disclosure of Your Information: We contract with other companies to provide certain services, including credit card processing, shipping, email distribution, market research and promotions management. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than ENDOWED LLC.

From time to time, we may make our mailing list (names and addresses only) and general shopping activity available to carefully screened and affiliated companies whose products we believe will be of interest to you. If you prefer that we do not share any information with these companies, please contact us.

On rare occasions, we may disclose specific information upon governmental request, in response to a court order, or when required by law to do so. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.

Other than what is indicated above, we will not disclose your personally identifiable information to any persons or entities outside of our company, nor lease, license, sublicense, rent, transfer, disclose, disseminate or otherwise grant access to such information.

1. Disclosure of Aggregate Information: We may combine your personally identifying information and information about your preferences and activities, with those of all or a particular group of our users to prepare collective profiles of our users and their activities for our internal use. For example, we may track the number of our users who view certain pages or use certain features or compile the total dollar amount of sales conducted through the Site in a particular geographic region or to track purchasing trends. Such information, and other information we derive from individual users’ information, allows us to continue to grow and provide you with quality information through more accurate marketing and advertising of the Site. We may share aggregated information concerning our users, without attribution of personal information, to other companies with whom we conduct business.
2. How Can I “Opt-out” of Receiving Communications? We offer choices about the types of information you receive from us. If you prefer not to receive catalogs or other communications from ENDOWED LLC, please contact us. If you no longer wish to receive our Email Newsletter or further promotional content, you also may contact us via the form provided or unsubscribe using the link provided in each edition of the email. Because mailings are planned in advance, it may take several weeks for your request to become effective. If, due to human error, you continue to receive unwanted communications, please contact us again and we will make every effort to correct the situation.

WHAT WE DO TO KEEP THIS SITE SECURE

1. Security: We employ procedural and technical safeguards to secure your personal information against loss, theft, alteration, and unauthorized access, use and disclosure. Any information you enter on our accounts setup page is encrypted before transmission to our server by using 128-bit Secure Sockets Layer encryption software. You can safely enter your credit card and personal registration information and it cannot be read in transit to our server. We also employ many security procedures to protect your information from unauthorized access by users inside and outside the company. Regardless of the precautions taken by us we cannot ensure or warrant the security of any information you transmit to us, and you transmit such information at your own risk.

What You Can Do To Protect Your Information??(i) Use only secure websites when disclosing your information. Secure pages begin with “https”.

(ii) Avoid using easy to figure out access and personal ID (PIN) codes.?(iii) Never respond to unsolicited requests for your social security number or financial information.? (iv) Do not disclose your passwords to the Site or your account information to any other person.?(v) Be sure to sign off when finished using a shared computer.

1. Hypertext Links: Our Site may contain “links” to other websites, and we cannot and are not responsible for maintaining your privacy once you leave our Site. If you provide any information to parties who operate websites that are linked to or from this Site, different rules may apply to their collection, use or disclosure of your personal information. We encourage you to review other websites’ policies before revealing any sensitive or personal information. Under no circumstances shall we have any liability whatsoever for the activities conducted by or at any website accessed from or through the Site.